CEDAR BUCKET STORAGE, LLC

DOING BUSINESS AS CEDAR BUCKET MOVING & STORAGE

2027 MASTER TERMS OF SERVICE & CUSTOMER AGREEMENT

Effective Date: Upon Publication

Agreement Version: 2027.3 — Final Approved Version (November 2, 2026)

1. PARTIES & ACCEPTANCE

This Agreement is entered into between Cedar Bucket Storage, LLC, doing business as Cedar Bucket Moving & Storage ("Cedar Bucket"), and the individual or entity purchasing or reserving services ("Customer").

By electronically signing this Agreement, Customer acknowledges receipt of and agreement to these Terms of Service, the applicable 2027 Programs & Pricing Schedule, and all applicable service-specific addenda presented before acceptance.

The individual signing represents that they are legally authorized to enter into this Agreement. Any parent, guardian, or other person assuming financial responsibility must be identified in the applicable agreement records.

2. INCORPORATED DOCUMENTS & STANDALONE PRICING

This Master Terms of Service incorporates all applicable 2027 pricing schedules, program terms, service rates, and fees directly within this Agreement, making it a fully self-contained contract. The following schedule and addenda remain incorporated when executed by Customer:

• Exhibit A: 2027 Programs & Pricing Schedule Acceptance.

• Exhibit B: Payment Method & Card-on-File Authorization.

• Exhibit C: Packing, Labeling & Property Risk Acknowledgment.

• Exhibit D: VIP On Campus Package & Order Protection Policy.

• Exhibit E: Furniture Consignment Agreement.

• Exhibit F: Qualified Guaranteed Buyback Agreement.

• Exhibit G: Service Change Authorization & Delivery Record.

Any other service-specific document must be expressly identified and accepted.

The accepted 2027 Programs & Pricing Schedule controls the services and rates purchased. A specific signed addendum controls its particular program. These Master Terms govern matters not otherwise addressed, subject to applicable law.

3. SERVICES & BUNDLED PROGRAMS

Cedar Bucket provides moving, managed storage, transportation, on-campus delivery, shipment receiving, furniture sales, consignment, and related approved services.

Services may be purchased individually or in approved bundles.

A bundle does not automatically include services that are not expressly listed in the accepted pricing schedule and service record.

Elections for additional services submitted through the customer portal or website will trigger an automated email notification to staff for review and approval. Staff must review and approve requested services subject to operational availability. Upon approval, a confirmation email will be sent to the Customer.

Customer is billed according to the applicable accepted rates and selected services.

4. RESERVATIONS & LIMITED AVAILABILITY

Availability is limited and subject to space, equipment, staffing, and operational capacity.

Reservations are first come, first served.

A request, inquiry, estimate, or proposed date does not constitute a confirmed reservation.

Confirmation requires completion of customer information, execution of applicable agreements, payment of the reservation deposit, and confirmation by Cedar Bucket.

5. RESERVATION DEPOSIT

Standard Reservation Deposit: The standard reservation deposit for moving, storage, and general service reservations is $500. This deposit is applied directly as a credit toward the total contracted service charges upon final billing. It is not an additional fee beyond the agreed package or service price.

Program-Specific Deposit Requirements: Deposit requirements vary by service program as follows:

• Pick Up Package: Requires $0 reservation deposit ($500 deposit is fully waived). Upfront payment in full for 1 to 4 storage cycles is required at the time of retail purchase in store.

• Consignment Program: Requires a $100 consignor deposit upon submission approval to lock in a free pickup date. The deposit is credited back in full upon item receipt and inventory logging. If a consignor cancels after pickup scheduling or fails to make items available for pickup (no-show), the $100 deposit is retained by Cedar Bucket to offset dispatch costs.

VIP On Campus Package: Requires the standard $500 deposit at booking, applied toward the $3,350 Total Base Commitment ($2,850 remaining balance).

Pre-Service Refund Period

The standard $500 reservation deposit is fully refundable at any time prior to the performance or initiation of contracted services. For the purposes of this Agreement, service initiation is defined as the earliest occurrence of: (a) physical arrival of a moving crew at Customer's premises, (b) receipt and logging of initial Ship-to-Storage packages at Cedar Bucket's facility, or (c) dispatch of vehicles for a scheduled pickup.

Refund eligibility is based on whether services have commenced, regardless of the payment date or reservation timeline.

Once services have been performed or initiated, the deposit becomes nonrefundable to the extent permitted by applicable law.

Cancellations release reserved capacity.

Deposits are not automatically transferable to another customer, reservation, or season.

Separately authorized merchandise purchases and services already performed remain subject to their applicable contractual and legal requirements.

If Cedar Bucket cannot provide contracted services, the parties' refund and other rights will be governed by the Agreement and applicable law.

6. PROGRAMS, PRICING & CUSTOMER ACCEPTANCE

Customer agrees to the rates, minimum commitments, billing formulas, and applicable charges disclosed in this document.

The rates accepted at the time of reservation govern the contracted services unless the signed Agreement identifies a lawful adjustment method or Customer accepts a subsequent modification.

A charge calculated correctly under a previously agreed rate does not become an overcharge solely because Customer expected a lower amount.

Billing errors or unauthorized charges remain subject to review.

7. SERVICE ESTIMATES & ADJUSTMENTS

Estimates are based on the information provided by Customer.

Actual charges may vary according to labor performed, travel, storage duration, required capacity, shipment quantities, and authorized additional services.

Customer is responsible for providing accurate information before service.

Cedar Bucket may invoice objectively calculated charges permitted by the accepted pricing schedule and separately approved services.

Discretionary additional work requires appropriate authorization.

8. STORAGE PRICING, MINIMUMS & OVERSIZED UNITS

Standard storage is billed per consecutive 30-day billing cycle based on the reserved unit size.

Standard Storage Unit Sizes & Pricing Breakdown

Standard storage is billed for each consecutive 30-day billing cycle. Below is the standard size and pricing schedule:

• 5×5 Unit (25 sq. ft.): $200 per 30-day cycle. Ideal for a single student dorm room or minimal personal items.

• 5×10 Unit (50 sq. ft.): $400 per 30-day cycle. Ideal for a full dorm room or a standard single bedroom setup.

• 10×10 Unit (100 sq. ft.): $800 per 30-day cycle. Ideal for a standard one-bedroom setup with additional large furniture.

• 10×15 Unit (150 sq. ft.): $1,200 per 30-day cycle. Ideal for multi-room apartments or larger household loads.

• 10×20 Unit (200 sq. ft.): $1,600 per 30-day cycle. Ideal for multi-bedroom residences or full apartment transfers.

• 10×30 Unit (300 sq. ft.): $2,400 per 30-day cycle. Ideal for large multi-bedroom homes or commercial inventory.

• Oversized / Custom Warehouse Space (>300 sq. ft.): Billed at $8.00 per square foot per 30-day billing cycle.

If a Customer's property exceeds the capacity of the originally reserved space, Cedar Bucket will assign and bill for the next larger available storage unit size required to accommodate the items. Customers select and reserve a storage unit size, remain responsible for that reserved space whether fully utilized or not, and may only be upgraded (and billed at a higher rate) if their property exceeds capacity. Downsizing for a price reduction, refund, or lower billing cycle rate is strictly prohibited.

Partnered & Third-Party Storage Facilities: Cedar Bucket reserves the right, at its sole discretion, to store Customer belongings at company-owned facilities, leased locations, or fully vetted third-party partnered storage facilities. Storing items at a third-party or partnered facility does not alter, diminish, or void any terms, protections, or liability limits set forth in this Agreement. All standard billing rates, billing cycles, minimum cycle commitments, climate-controlled environmental standards, and oversized rate structures remain fully applicable regardless of the physical facility location assigned.

Standard storage requires a minimum two-cycle (60-day) commitment, though this minimum requirement is waived for Pick Up Package and off-campus package customers. VIP On Campus Package 10×10 storage requires a minimum three-cycle (90-day) commitment. Pick Up Package storage requires upfront payment in full for 1 to 4 cycles with the standard two-cycle minimum waived. Storage facilities are climate-controlled.

Customers are responsible for the reserved storage space, whether or not the space is fully utilized.

9. STORAGE BILLING CYCLES

Storage is billed in consecutive 30-day cycles rather than calendar months.

Any portion of an additional cycle is charged as a complete cycle, subject to applicable law.

For example, 61 days of storage results in three billing cycles.

Standard storage remains subject to a two-cycle minimum (waived for Pick Up Package and off-campus package customers), and premium storage remains subject to a three-cycle minimum.

The official storage billing period begins on the official storage start date recorded in the Customer's account upon item receipt by Cedar Bucket and ends on the official storage end date upon full retrieval of all stored belongings. Any portion of an additional 30-day cycle is charged as a complete cycle. Partial retrieval or removal of individual items during a billing period does not reduce the reserved unit size, reserved space, or billing cycle rate, and Customer remains fully responsible for the entirety of the reserved space. If final retrieval is delayed past the end of a billing cycle solely due to Cedar Bucket's scheduling backlog or fault, Customer will not be billed for an additional cycle resulting directly from that delay.

10. STORAGE SPACE UPGRADES

Customer must reserve sufficient space for all belongings, including packages received through Ship-to-Storage.

If the amount of property exceeds the capacity originally reserved, Cedar Bucket may assign the next appropriate available storage size. Upgrades take effect immediately upon assessment when property exceeds capacity and apply to the billing cycle in which the excess occurs and all subsequent cycles.

The applicable larger-space rate and billing calculation are established by the accepted Programs & Pricing Schedule.

Customers select and reserve a storage unit size, remain responsible for that reserved space whether fully utilized or not, and may only be upgraded (and billed at a higher rate) if their property exceeds capacity. Downsizing for a price reduction, refund, or lower billing cycle rate is strictly prohibited.

No undisclosed discretionary storage charge is authorized.

11. STORAGE FACILITY ACCESS

Cedar Bucket provides managed storage rather than unrestricted self-service customer access.

Customers may not independently enter warehouse storage areas or retrieve belongings.

Access, pickups, and drop-offs require advance written approval and appointment confirmation.

Cedar Bucket may supervise approved access and charge disclosed handling fees.

Partnered Facility Access & Inter-Facility Transit: Direct customer entry and independent visitation are strictly prohibited at all company and third-party partnered storage facilities. All access, retrieval, and inspection requests must be scheduled in advance and facilitated exclusively by authorized Cedar Bucket personnel. Customer property may be transported between primary and partnered facilities as necessary for operational efficiency, space optimization, or service fulfillment, at no additional charge to the Customer unless specifically requested as an optional custom service.

Nothing in this provision authorizes unlawful withholding of property.

12. CUSTOMER PICKUPS & DROP-OFFS

Standard storage does not include customer pickups or drop-offs from active storage.

Approved advance exceptions may be granted on a case-by-case basis (such as dropping off small retail purchases made in town to be added to storage).

Typical appointment fees range from $50 to $100, with additional charges possible for larger or more complex requests when disclosed and accepted.

Requests must be scheduled and paid before the appointment.

Approval of one appointment does not guarantee approval of future requests.

Customers may not use repeated small-item appointments to bypass normal moving services.

In-store merchandise purchases include a standard 24-hour free hold for customer pickup. Store purchases stored beyond 24 hours for self-pickup are governed by the Pick Up Package Program rules, requiring advance scheduling, payment of published storage rates under the cycle policy, and compliance with warehouse access protocols.

13. MOVING LABOR & BILLABLE TIME

Moving, labor, and transportation services are billed according to standard rates and minimums: $195/hr for two movers and a truck (two-hour minimum, $97.50/hr per additional mover), $165/hr for labor-only moving (two movers, two-hour minimum, $82.50/hr per additional mover), and professional packing services starting at $195/hr (two packers, two-hour minimum) plus packing materials used.

Mileage Fee Policy: For total travel distances exceeding 20 miles, a mileage fee of $2.50 per mile applies in place of the standard hourly labor rate for the transit portion of the service.

For storage-related moves, billable time begins when the assigned crew clocks in at Cedar Bucket's facility and ends when that crew clocks out at Cedar Bucket's facility.

Billable time may include travel, loading, unloading, inventory handling, warehouse organization, and other necessary work within the agreed service scope.

Customer understands that billable time is not limited to the period spent at the Customer's property.

14. NON-GUARANTEED MOVING & DELIVERY TIMES

NO EXACT MOVING, PICKUP, DELIVERY, OR COMPLETION TIME IS GUARANTEED UNLESS EXPRESSLY AGREED IN WRITING AS A GUARANTEED CONTRACTUAL COMMITMENT.

Scheduled dates, arrival windows, and completion times are estimates.

Service may occur earlier or later than anticipated and may require evening work, next-day completion, or another reasonably scheduled appointment.

Cedar Bucket may experience delays due to traffic, weather, university access, equipment, staffing, customer readiness, previous appointments, warehouse operations, or other circumstances.

Cedar Bucket will make reasonable efforts to communicate material scheduling changes and complete contracted services within a reasonable period.

This provision does not authorize indefinite delay or override mandatory transportation obligations.

15. PAYMENT OBLIGATIONS DESPITE SCHEDULING CHANGES

A non-guaranteed scheduling estimate is not a condition of payment.

A service performed earlier or later than estimated does not, by itself, entitle Customer to a refund, discount, credit, or withholding of payment.

Customer remains responsible for properly incurred and legally enforceable charges for services actually provided.

Customer dissatisfaction with scheduling does not automatically eliminate an outstanding balance.

Legally required remedies for material nonperformance or breach remain available.

16. MULTIPLE TRIPS & PARTIAL DELIVERIES

Cedar Bucket may reasonably complete services using more than one truck, crew, load, or delivery appointment.

All belongings are not guaranteed to arrive simultaneously unless expressly agreed in writing.

A partial delivery does not automatically entitle Customer to a refund of all services or cancellation of all payment obligations.

Cedar Bucket remains obligated to complete outstanding agreed services and provide remedies required by applicable law.

17. ITEMS LEFT AT THE ORIGINAL PROPERTY

Customer must identify all items intended for moving and ensure that belongings are accessible, properly packed, and ready for loading.

Customer or an authorized representative should inspect the original property before the crew departs.

Items omitted because Customer failed to identify, prepare, or make them accessible may require a separate appointment and additional authorized charges.

Where Cedar Bucket failed to perform an agreed pickup obligation, corrective performance or another legally required remedy will be arranged.

18. MISSING OR OMITTED DELIVERY ITEMS

Customer must promptly notify Cedar Bucket of belongings missing from an initial delivery within 2 weeks of their service date.

Cedar Bucket may review inventory records, warehouse locations, photographs, and delivery records to locate the item.

Items remaining in storage or omitted from an initial load may require a subsequent delivery.

Cedar Bucket may offer customer pickup as an optional resolution where appropriate.

Customer is not automatically required to perform Cedar Bucket's agreed delivery obligation at Customer's own expense.

An initially missing item does not automatically establish permanent loss or entitle Customer to a full-service refund.

19. CUSTOMER PRESENCE & ACCESS

Customer or an authorized representative must be present for moving services unless Cedar Bucket approves an exception.

Customer must arrange lawful access, parking, elevators, loading areas, and required permissions.

Customer must disclose stairs, oversized items, obstacles, and other circumstances affecting performance.

Failure to provide necessary access may result in delays or properly disclosed additional charges.

Claims for damages or issues occurring when a customer representative is not present will not be accepted.

20. UNIVERSITY MOVE-IN RESTRICTIONS

On-campus Vendor Day delivery is subject to university restrictions.

The standard Vendor Day delivery charge is $700 per dorm room, covering qualifying delivery of belongings directly into the designated dorm room prior to student arrival.

Mounting, installation, interior decorating, staging, and detailed organization are not included. Assembly services are not available for Standard On Campus Packages and are exclusively reserved for VIP On Campus Packages and Off Campus Packages. For VIP On Campus Packages these services are not allowed to be performed until after the university lifts its moving day restrictions. 

University access restrictions take precedence over Customer service preferences.

Off-Campus Move-In Restriction: Off-campus clients are strictly prohibited from moving in during the week leading up to Vendor Day, on Vendor Day, and on any other blackout dates designated by Cedar Bucket. Off-campus move dates are not guaranteed and are strictly subject to operational availability.

21. SHIP-TO-STORAGE

Customer must comply with Cedar Bucket's approved shipping instructions, identification requirements, and designated shipping window (May 1 through July 15). Each standard storage reservation includes receiving and handling for shipped packages under the Ship-to-Storage Entry Fee of $250 (which covers the first 10 packages). Packages received in excess of the 10-package allowance are billed at $25 per additional package. Oversized, heavy, or palletized shipments exceeding standard parcel limits may incur additional handling fees and trigger automatic storage space upgrades under Section 10.

Shipments must contain accurate identifying information.

Customer is responsible for shipping errors caused by inaccurate addressing or missing required identification.

Cedar Bucket is not responsible for independent carrier errors or transit damage occurring prior to physical receipt at Cedar Bucket's warehouse facility. Upon receipt, damaged shipping containers will be documented. Customers are responsible for filing carrier claims for damage sustained during transit prior to facility sign-off.

Shipments delivered outside the official Ship-to-Storage window (May 1 – July 15) are subject to out-of-window handling surcharges ($50 per shipment) and require advance written authorization. Cedar Bucket assumes no responsibility for unauthorized shipments arriving outside the designated window.

Packages count toward the Customer's total storage capacity.

22. PACKING & PROPERTY PREPARATION

Customer must securely pack, wrap, protect, disassemble, and label belongings according to the applicable Packing Agreement.

Cedar Bucket may decline to handle inadequately packed or unsafe items where reasonably necessary.

Packing services must be scheduled in advance and are billed at $195/hr (two packers, two-hour minimum) plus materials. Standard packing materials are supplied at published rates: Standard Moving Box ($5.00/each), Heavy-Duty Wardrobe Box ($25.00/each), Roll of Packing Tape ($4.00/each), and Bubble Wrap / Protective Paper ($15.00 per roll/bundle).

For any storage in bound pick up by Cedar Bucket, customers will be charged for any packing materials that need to be used. This includes but is not limited to furniture pads, stretch wrap, etc.

Additional services are billed according to applicable agreed rates.

22A. AUXILIARY SERVICES & SPECIALTY FEES

Cedar Bucket provides additional auxiliary moving and logistics services billed at the following fixed and variable rates:

• Furniture Assembly: $100/hr (one technician, one-hour minimum)

• Heavy / Specialty Item Handling Fee: $150 per item surcharge (applies to items exceeding 150 lbs, gun safes, safes, upright pianos, or complex fitness machinery).

• Stairs Surcharge: $50 per flight of stairs for locations without operational service elevator access.

• Long-Carry Fee: $75 surcharge for carry distances exceeding 75 feet from truck loading area to building entrance.

• Off-Peak / Emergency Rescheduling Fee: $150 fee for appointments requested or rescheduled with less than 48 hours' notice.

23. INVENTORY & ITEM IDENTIFICATION

Cedar Bucket may use barcode labels, RFID tags, photography, and other systems to document customer property.

The customer is responsible for providing accurate descriptions of storage items ahead of the move. Barcodes will be applied to items by Cedar Bucket. 

Inventory systems assist with organization and retrieval but do not constitute a guarantee that discrepancies cannot occur.

Customer should maintain independent records and photographs.

24. PROHIBITED ITEMS

Cedar Bucket does not accept hazardous chemicals, explosives, firearms, ammunition, illegal property, perishable food, animals, leaking equipment, flammable substances, waste, or other unsafe materials unless expressly authorized and lawfully handled.

Cash, jewelry, negotiable instruments, irreplaceable documents, and exceptionally valuable property must not be included without express written approval.

Customer is responsible for disclosing prohibited materials.

Cedar Bucket may take appropriate lawful action regarding unsafe property.

25. RIGHT TO REFUSE OR SUSPEND SERVICE

Cedar Bucket may refuse or suspend services for unsafe conditions, prohibited items, materially inaccurate information, unavailable access, abusive behavior, unpaid amounts properly due, or other lawful reasons.

Any resulting obligations concerning refunds, property access, or unperformed services remain subject to applicable law.

26. RISK OF LOSS & LIMITATION OF LIABILITY

Customer acknowledges that moving, transporting, handling, and storing property involve inherent risks.

Customer assumes responsibility for risks attributable to improper packing, preexisting defects, ordinary deterioration, undisclosed fragility, and Customer's own actions or omissions, to the extent permitted by law.

Cedar Bucket maintains liability for stored goods in accordance with applicable Mississippi warehouse laws (Miss. Code Ann. § 75-7-204). Cedar Bucket is liable for loss of or damage to stored goods caused by its failure to exercise such care in regard to them as a reasonably careful person would exercise under like circumstances.

The exact limitations applicable to managed storage, moving, and any federally regulated transportation must be established in the approved Agreement.

No provision waives liability that cannot lawfully be excluded.

27. NO AUTOMATIC FULL REPLACEMENT OR FULL-SERVICE REFUND

Damage to or loss of one item does not automatically entitle Customer to reimbursement of its original purchase price, a brand-new replacement, or a refund.

Claims are evaluated under applicable law, accepted valuation terms, and relevant facts. Claims for proven damage or loss caused by Cedar Bucket's failure to exercise reasonable care will be resolved through repair, comparable replacement, or appropriate monetary compensation in accordance with Mississippi warehouse statutory requirements.

Where Cedar Bucket is legally responsible, the remedy may include repair, comparable replacement, or appropriate monetary compensation.

28. DAMAGE & LOSS CLAIMS

Customer should inspect belongings promptly.

Customer should submit written reports of visible damage, missing items, or inventory discrepancies as soon as reasonably possible.

Claim Reporting Deadlines: To facilitate prompt investigation, written notice of damage or loss should be submitted within the following periods: (a) for online retail merchandise shipments under Section 51, within 7 calendar days of delivery; (b) for completed moving and delivery services, within 14 calendar days of service completion; and (c) for storage-related claims, within 30 calendar days after final retrieval. These reporting periods facilitate timely investigation and do not extinguish claims governed by mandatory statutory limitation periods under applicable Mississippi law.

Customer should provide photographs, item descriptions, evidence of condition, and relevant records.

The requested reporting period does not extinguish claims protected by longer mandatory legal deadlines.

29. NO REFUNDS SOLELY FOR CUSTOMER DISSATISFACTION

Cedar Bucket does not guarantee subjective satisfaction with every aspect of the service experience.

Inconvenience, dissatisfaction with communications, changes from estimated schedules, or general dissatisfaction do not independently entitle Customer to a refund, credit, or discount.

Properly performed services remain payable.

Cedar Bucket may voluntarily extend a courtesy accommodation without creating a future obligation.

Legal rights arising from nonperformance, material breach, or incorrect charges remain unaffected.

30. SERVICES NOT RENDERED & EXCEPTIONAL CIRCUMSTANCES

Events such as death, serious illness, severe weather, natural disasters, university closures, and government restrictions may affect service performance.

Cedar Bucket may reasonably reschedule or propose alternative arrangements.

Where agreed services cannot be performed, refund or adjustment obligations will be determined by this signed agreement and applicable law.

Completed services and properly authorized purchases remain payable.

31. RETAIL FURNITURE PURCHASES

Furniture purchases are governed by applicable item descriptions, condition disclosures, sales terms, and mandatory legal protections.

Completed sales are generally final unless an express protection program or applicable law provides otherwise.

Used and consignment furniture may have disclosed signs of prior use.

In-store furniture purchases may be stored for customer self-pickup under the Pick Up Package Program as an alternative to early dorm delivery or standard hourly delivery rates.

Public Storefront Opening & Early Access: The public storefront opening date is May 17, 2027. The early access shopping window runs from May 10–15, 2027.

32. CONSIGNMENT PROGRAM

32. CONSIGNMENT PROGRAM

The Pick Up Package Program provides a specialized standalone fulfillment and storage option exclusively for customers who purchase in-store at least one new dorm furniture item directly from Cedar Bucket (consignment-only buyers are strictly ineligible). Under this program, customers store their items with Cedar Bucket and pick them up at a later approved date and time.

Eligible new merchandise purchases qualify for a waiver of the delivery fee, and the standard 2-month storage minimum is waived (allowing storage for 1 month or more).

Participation requires payment in-store for storage at published storage rates, following the standard 30-day billing cycle policy, along with strict compliance with advance scheduling requirements prior to pickup fulfillment.

2027 CONSIGNMENT SELLING SEASON: MAY 1 THROUGH AUGUST 31, 2027.

Submit early before March 1, 2027, to maximize your payout and lock in exclusive program benefits. Early submissions before March 1 explicitly qualify for both the 10% bonus payout (boosting your share to 60%) and full inclusion in the Guaranteed Buyback Program.

Standard consignor payout is 50% of Net Sale Proceeds for submissions received on or after March 1, 2027. Submissions received prior to March 1, 2027, receive an early submission bonus of 60% of Net Sale Proceeds. Net Sale Proceeds represent actual collected sale proceeds minus authorized cleaning, touch-up, or repair expenses necessary to prepare items for sale. Cedar Bucket may mark down consignment pricing during the selling term to facilitate sales. If an item sells above the baseline target price, Cedar Bucket retains 100% of the excess premium. If an item is marked down below baseline, the agreed percentage split (50% or 60%) applies to the actual realized sale proceeds.

Net Sale Proceeds, permitted repair deductions, price changes, payout timing, and disposition of unsold merchandise are governed by Exhibit E. The consignment selling term runs May 1 through August 31, 2027. Any item remaining unsold by August 31 must be retrieved by Consignor within 14 calendar days following notice, or it will be donated or disposed of in accordance with program rules. Cedar Bucket will issue consignor payouts via ACH or check within 30 calendar days following the close of the consignment term (by September 30, 2027).

The 50% standard or 60% early consignor share represents the applicable proceeds split and is not a guarantee of a fixed dollar payout amount.

Consignment Deposit & Pick-Up Policy

A $100 deposit is required for full approval of a consignment submission and to lock in your free pick up. The $100 deposit is retained by Cedar Bucket if the consignor decides not to allow for pick up. The $100 deposit is fully credited back to the account after Cedar Bucket receives the item or items.

34. QUALIFIED GUARANTEED BUYBACK PROGRAM

Cedar Bucket's qualified Guaranteed Buyback Program operates through May 1, 2027.

Submitting your application before the March 1 priority deadline is strongly recommended. Early applicants explicitly qualify for BOTH the Guaranteed Buyback Program and the extra 10% consignment payout (for a total 60% share).

Applications submitted between March 1 and May 1 remain eligible for buyback consideration and standard 50% consignment, but forfeit the early 10% bonus payout.

After May 1, no new application automatically qualifies under the seasonal Guaranteed Buyback Program.

Buyback eligibility requires item acceptance, satisfactory inspection, an approved purchase price, and an accepted written offer.

The program does not obligate Cedar Bucket to purchase every submitted item.

A single item may be sold on consignment or purchased outright, but may not generate both a consignment payout and a buyback payment.

Exhibit F governs Qualified Guaranteed Buyback Agreements and Exhibit G governs direct purchases and service changes.

35. VIP ON CAMPUS PACKAGE & PRICING

VIP On Campus Package is limited to qualifying on-campus dormitory customers. The package requires a $3,350 Total Base Commitment ($500 deposit applied + $2,850 remaining base balance), covering the 3-cycle 10×10 private bay storage minimum ($2,400), $700 Vendor Day Delivery, and $250 Ship-to-Storage Entry Fee (covering the first 10 packages). The package also includes priority Vendor Day room placement, priority assembly services, and full coverage under the VIP Order Protection Policy.

Under the VIP Order Protection Policy, any item belonging to or purchased by a VIP On Campus Package client that is lost or damaged during Cedar Bucket handling, transit, or storage will be repaired, replaced with a comparable item, or fully reimbursed by Cedar Bucket.

It does not create an unconditional guarantee of all moving, storage, or delivery services.

36. INVOICING & PAYMENT RESPONSIBILITY

Customer must pay amounts properly due under the signed estimate, accepted pricing schedule, and authorized adjustments. Cedar Bucket supports split payment arrangements between parents, roommates, or multiple responsible parties. All split payments are credited to the single primary Customer Account Number, and all paying parties remain jointly and severally responsible for the account balance.

Cedar Bucket may invoice anticipated charges before services and subsequently reconcile variable charges.

Deposits are credited toward contracted services rather than charged twice.

Customer must promptly identify disputed charges.

Billing errors will be corrected as appropriate.

37. QUICKBOOKS & CARD-ON-FILE AUTHORIZATION

Customer must maintain an approved payment method where required by the selected service.

By separately accepting the Payment Method & Card-on-File Authorization, Customer permits Cedar Bucket to process charges properly due under the accepted agreement.

Authorized charge categories may include agreed balances, moving labor, storage extensions, storage upgrades, additional packages, approved handling, packing, assembly, and separately authorized purchases.

Cedar Bucket must not independently store card security codes or full card details in ordinary customer records.

Charges must comply with applicable consent, notice, processor, and payment-network requirements.

Customer retains nonwaivable dispute rights.

38. FAILED PAYMENTS & COLLECTIONS

If a payment method fails, Customer remains responsible for properly due contractual balances.

Customer must provide an approved replacement payment method when required.

Unpaid balances may result in reminder notices, lawful collections, or legal proceedings.

Late fees, collection costs, and interest apply only where lawfully disclosed and authorized.

Customer may not refuse payment solely because of subjective dissatisfaction or a delay beyond a non-guaranteed service estimate.

39. UNCLAIMED PROPERTY & LIEN RIGHTS

Customers must keep their contact information current and arrange for authorized retrieval of their belongings within seven days after the storage term ends. This 7-day post-term retrieval period is strictly for arranging authorized pickup; standard cycle billing rules apply if storage extends into an additional 30-day billing cycle, except where delays are caused directly by Cedar Bucket's scheduling backlog or fault.

Cedar Bucket may pursue lawful rights regarding unpaid storage charges and unclaimed property.

Any lien enforcement, sale, donation, transfer, or disposal must follow applicable legal requirements, including any required notices and deadlines.

This Agreement does not create automatic forfeiture or authorize disposal contrary to law.

40. CUSTOMER INDEMNIFICATION

To the fullest extent permitted by law, Customer agrees to indemnify and hold harmless Cedar Bucket from third-party claims arising from Customer's breach of this Agreement, unlawful property, inaccurate ownership representations, or Customer's wrongful conduct.

This provision does not shift liabilities that governing law prohibits transferring to Customer.

41. FORCE MAJEURE

Cedar Bucket will not be responsible for failures or delays caused by extraordinary events beyond its reasonable control to the extent permitted by law.

Cedar Bucket will use reasonable efforts to mitigate disruption and communicate material changes.

Force majeure does not excuse obligations that remain enforceable under applicable law.

42. COMMUNICATIONS & ELECTRONIC RECORDS

Customer agrees to receive operational communications through approved email, telephone, or electronic systems.

Customer must maintain accurate contact information.

Electronic agreements, payment records, delivery records, photographs, and communications may be retained for legitimate business and compliance purposes.

Telephone recording and marketing communications require applicable notices and consent.

42A. SMS COMMUNICATIONS & CUSTOMER NOTIFICATIONS

By providing a telephone number and opting in to text messaging communications, Customer consents to receive transactional, operational, and customer service text (SMS and MMS) messages from Cedar Bucket Storage, LLC d/b/a Cedar Bucket Moving & Storage ("Cedar Bucket"). Consent to receive SMS messages is voluntary and is not a condition of purchasing any goods or services.

Program Description & Scope: SMS notifications may include, but are not limited to, reservation confirmations, move day arrival updates, crew dispatch notifications, delivery window alerts, billing and invoice reminders, portal action alerts, and service customer support communications.

Message Frequency, Rates & Support: Message frequency varies based on customer activity, service scheduling, and active reservations. Standard message and data rates may apply depending on Customer's mobile carrier plan. For customer assistance, reply HELP to any text message or contact customer support via email at info@cedarbucket.com. Wireless carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions: Customer may opt out of text messaging at any time by replying STOP to any SMS message received from Cedar Bucket. Upon sending STOP, Customer will receive a single confirmation text acknowledging the opt-out, and no further text messages will be sent unless Customer re-subscribes.

Privacy Protection & Third-Party Service Providers: Cedar Bucket utilizes third-party technology and logistics service providers, including SmartMoving, to facilitate operational message delivery and service routing. Customer mobile contact information and SMS opt-in consent data are used strictly to deliver requested operational services and will not be sold, rented, or shared with third parties for marketing or promotional purposes. For complete privacy practices, view our Privacy Policy at https://cedarbucket.com/policies/privacy-policy.

Separation of Marketing & Alternative Contact Methods: Transactional and operational SMS messages are managed separately from promotional marketing communications. Opting out of SMS messages does not restrict Customer's ability to receive essential service updates through alternative communication channels, including email or telephone call.

43. CHANGES TO RATES & TERMS

Cedar Bucket may update published rates and policies for future reservations.

The accepted pricing schedule controls existing contracted services unless a disclosed and lawful adjustment method or separately accepted amendment applies.

Posting revised terms on the website alone does not automatically modify an existing contract where additional consent is legally required.

44. CHOICE OF LAW & FORUM

Mississippi law governs except where mandatory federal or other applicable law requires otherwise.

Subject to enforceability, disputes will be brought in a court of competent jurisdiction in Lafayette County, Mississippi.

45. JURY TRIAL WAIVER

To the fullest extent legally enforceable, the parties knowingly and voluntarily waive jury trial for disputes arising from this Agreement.

This provision must be independently reviewed by legal counsel before publication.

46. ATTORNEY'S FEES & COLLECTION COSTS

Cedar Bucket may seek reasonable attorney's fees, court costs, and recoverable collection expenses where expressly authorized and permitted by law.

47. SEVERABILITY

If a provision is found unenforceable, the remaining provisions remain effective to the extent they can operate independently.

48. NO WAIVER

Failure to enforce a contractual provision in one circumstance does not automatically waive enforcement in another.

49. ASSIGNMENT

Customer may not transfer a reservation or contractual obligation without Cedar Bucket's written approval.

Cedar Bucket may assign rights or obligations only as permitted by law.

50. ENTIRE AGREEMENT

These Master Terms, the accepted 2027 Programs & Pricing Schedule, and incorporated addenda constitute the complete agreement for the purchased services.

Material changes must be documented and accepted as required by law.

51. CEDAR BUCKET SHIPPING POLICY (ONLINE PURCHASES)

This Shipping Policy applies exclusively to new merchandise purchased directly from Cedar Bucket online that is shipped directly to customers via parcel, carrier, or standard delivery service.

51A. Scope & Eligibility

This policy covers standard online retail shipments of new merchandise directly to customers. Shipped items are distinct from items stored, picked up, or delivered under managed storage, move-in, or campus package programs, which remain subject to their respective program terms.

51B. Shipping Destinations, Methods & Charges

Cedar Bucket ships to standard physical mailing addresses within approved operational regions. Shipping methods, carrier options, estimated delivery timeframes, and applicable shipping fees are displayed during checkout or specified in your order confirmation. Expedited shipping options may incur additional charges.

51C. Processing Times & Shipment Delays

Standard orders are processed within 1 to 3 business days, excluding weekends and official holidays. While Cedar Bucket makes every effort to meet estimated delivery windows, transit times are managed by independent carriers and are non-guaranteed. Delays resulting from carrier operations, weather, or incorrect shipping details do not constitute default by Cedar Bucket.

51D. Tracking & Customer Information

Upon shipment, a tracking number and shipping confirmation will be dispatched to the email address provided at checkout. Customers are responsible for reviewing order confirmations to ensure complete and accurate delivery details.

51E. Unsuccessful Delivery

If a shipment is returned to Cedar Bucket due to an incomplete or incorrect address provided by the customer, or failure to collect the parcel from a carrier location, the customer is responsible for re-shipping charges. Unclaimed shipments may be processed as returns subject to applicable handling fees.

51F. Damaged, Defective, Incorrect, or Missing Merchandise

Customers must inspect packages promptly upon delivery. Any claims for damaged, defective, missing, or incorrect items must be reported to Cedar Bucket within 7 calendar days of delivery, accompanied by photographs of the damaged product and outer packaging.

51G. Returns for Eligible New Online Shipped Merchandise

51G. Returns for Eligible New Online Shipped Merchandise

In accordance with FTC mail-order regulations, unused, unopened new retail merchandise in original packaging may be returned within 14 days of delivery. Return authorization must be obtained prior to shipping items back. Customer is responsible for return shipping label costs and charges, and returns are subject to a 10% restocking fee unless the return is due to a Cedar Bucket fulfillment error.

51H. Cancellations

51H. Online Order Cancellations: For online new furniture purchases only, the cancellation window for unfulfilled items is 15 minutes. Unfulfilled online retail merchandise orders may be canceled without penalty within 15 minutes of order placement prior to shipment dispatch. If a shipment is delayed beyond the promised shipping timeframe (or 30 days if no timeframe is specified), Customer will be notified and offered the option to consent to delayed shipment or cancel for a prompt full refund in compliance with FTC regulations.

51I. Relationship to Other Terms

In the event of a conflict between this Shipping Policy and general Master Terms regarding direct online retail shipments, this Shipping Policy controls for such online purchases.

51J. Contact Cedar Bucket

For questions, order updates, or support regarding shipped online purchases, contact Cedar Bucket customer service by email at info@cedarbucket.com.